No. The Soteria-360 program does not replace your primary care doctor or any specialist you have been seeing or wish to see in the future. The Program simply provides an extra layer of virtual care by using our technology to enable your care team to monitor your health and for you to have virtual visits with the Program’s medical provider(s). If you are being discharged from a skilled nursing or rehabilitation facility, the purpose of the Program is to help you and your caregivers better manage your transition and help you avoid readmissions to the hospital while also providing you with tools that allow you to be more engaged in your care and to help manage any chronic conditions.

If you are resident in an assisted living, independent living or skilled nursing facility, the Program provides similar benefits of monitoring your health and equipping you with technology and tools to promote and enable more engagement in your own care. In fact, our care team often coordinates with your primary care doctor or other specialist sharing data and updates on your health.

The Program is fully covered by Medicare Part B. This includes the remote patient monitoring devices, the personal emergency response system, the TV converter technology, and all virtual care. There is no upfront cost to you for the devices provided to you by the Program. The Program costs are only subject to the usual Medicare deductible and coinsurance which may be covered by any supplemental policy you usually use.

The Program covers the cost of the remote monitoring devices including the personal emergency response system. The only reason the credit card would be charged is if you decided to cancel the program and refused to return the devices or the devices have been damaged or destroyed.